Terms & Conditions

Program Description

W&G Excavation Services operates an SMS messaging program for customers and prospective customers who have opted in. Messages relate to our waterproofing and foundation repair services, including estimate requests, appointment confirmations and reminders, scheduling updates, service follow-ups, customer support, and, where you have agreed, promotional offers.

Messaging Consent

As a user, you must explicitly consent to receive messages from W&G Excavation Services. Consent can be given through various channels including, but not limited to, our website sign-up forms, paper forms, or verbally through customer service interactions.

By providing your mobile phone number and checking the SMS consent box on a website form, or by otherwise giving written or verbal consent, you agree to receive text messages from W&G Excavation Services at the number you provided. Consent to receive messages is not a condition of purchasing any goods or services.

Message Types and Frequency

Messages sent by W&G Excavation Services may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences. Message frequency varies.

Data Rates and Charges

Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier. Msg & data rates may apply.

Opt-Out Instructions

To discontinue receiving messages from W&G Excavation Services, you can reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications. You will receive a single confirmation message, and you will not receive further messages unless you opt in again. You may also opt out by contacting us at wgexcavationservices@gmail.com or (203) 617-8074.

Help

For help, reply "HELP" to any of our messages, or contact us at wgexcavationservices@gmail.com or (203) 617-8074.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data in relation to our SMS messaging service. It can be found on our website at the Privacy Policy page.

Message Delivery

W&G Excavation Services does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility. Wireless carriers are not liable for delayed or undelivered messages.

User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

Changes to Terms and Conditions

W&G Excavation Services reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.

Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact W&G Excavation Services at wgexcavationservices@gmail.com or (203) 617-8074.